Refund Policy

Welcome to Fiora Haven, Our mission is to guarantee a pleasant and satisfactory experience for all our customers. This document outlines our refund policy. It is designed to show transparency. We are committed to addressing any concerns you have concerning your purchases.

Eligibility for Refunds

Customers ask for refunds under certain conditions. If the product is defective, damaged, or not as described, you are eligible for a refund. To start this process, please contact our customer service team within 30 days of receiving your order.

How to Request for a Refund

To request a refund, please follow these simple steps:

• Contact our support team via email or phone number provided on our website.
• Provide your order number and the reason for the refund.
• Return the product in its original packaging when applicable.

We will review your case once we get your request. Then, we will process your refund. This can take up to 5-7 business days. If approved, the refund will be issued to the original payment method used during purchase.

At Fiora Haven, we highly value your satisfaction and are committed to ensuring a hassle-free refund experience. Should you have any questions regarding our refund policy, please do not hesitate to reach out for assistance.