Return Policy

At Fiora Haven, we strive to guarantee a satisfying shopping experience. This return policy outlines the conditions under which returns are accepted, allowing our customers to shop with confidence.

Eligibility for Returns

Products purchased from Fiora Haven can be returned within 30 days of receipt. The items must be in their original condition and packaging. Items must be unused and undamaged, with all tags attached. Please note that personalized or bespoke items are not eligible for return.

Procedure for Returns

To start a return, customers should contact our customer service team at support@fiorahaven.com. Our representative will guide you through the return process. They will give a return authorization number and instructions on how to ship the item back. Customers are responsible for shipping costs unless specified otherwise. Once we get the returned item and verify its condition, a refund will be processed, typically within 7-10 business days.

We focus on the satisfaction of our customers at Fiora Haven. If you face any issues with your order, please contact our support team. We will give prompt assistance. Your trust is important to us, and we aim to resolve any concerns amicably.